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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Man Ling Lo

Man Ling Lo

March 6, 2025

5  out of  5
rating by Man Ling Lo
"Very helpful. Service was excellent."
We responded:
"Man Ling, appreciate the nice words about our office! Please reach out if you ever need anything. -Tad www.tadtran.com"
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Antoni Kowalski

February 21, 2025

5  out of  5
rating by Antoni Kowalski
"I have excellent experience with Ms Christy Chu, she is so professional and very patient with me. I would definitely recommend her!!!"
We responded:
"Hi Antoni, appreciate you taking a time to share your experience with us. Christy is amazing and we are lucky to have her! I'll be sure to share the kind words with her. -Tad www.tadtran.com"
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Keith Y

February 11, 2025

5  out of  5
rating by Keith Y
"Vera wong is an amazing agent. Help with everything needed for vehicle insurance."
We responded:
"Hey Keith! Thank you so much for the review. Great seeing you and reach out if you need anything else. -Tad"
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Zeying Ruan

February 10, 2025

5  out of  5
rating by Zeying Ruan
"Vera provided exceptional assistance with my insurance needs. She was highly professional and prioritized her clients’ best interests. I couldn’t be happier with the service I received. Highly recommend!"
We responded:
"Hi Zeying, thank you for taking the time to share your feedback! So glad you had a good experience with Vera and our office. I agree, she's awesome and grateful she's part of our team. Appreciate you and your business! -Tad"
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Wei Zhang

February 10, 2025

5  out of  5
rating by Wei Zhang
"Agent is very helpful and knowledgeable. Would 100% recommend his service to others"
We responded:
"Hi Wei, thank you so much for the kind words and recommendation! Don't hesitate to call if you need anything else. -Tad"
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VIC

February 8, 2025

5  out of  5
rating by VIC
"Tad and his team are very helpful and friendly, Mandy and all staffs are kind, helpful on the phone with me and my wife. Tad is knowledge, patient, professional, accommodating and able to provide all our insurance need, we enjoyed our visit here, we Highly recommend!"
We responded:
"VIC - appreciate you leaving this review and all the kind words! As a team we honestly care about our customers which is what I feel makes us different. Don't hesitate to reach out if you need anything else! -Tad"
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Yixin Xia

February 7, 2025

5  out of  5
rating by Yixin Xia
"Professional, good team"
We responded:
"Yixin Xia - thank you for taking the time to leave a review. I appreciate you and your business! -Tad"
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yan qi

February 6, 2025

5  out of  5
rating by yan qi
"这里地工作人圆 真的很热情的帮助我 十分感谢"
We responded:
"Hi Yan Qi, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Tad"
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李远辉

February 3, 2025

5  out of  5
rating by 李远辉
"Great service. I will definitely recommend this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Tad "
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Amy Yates

January 30, 2025

5  out of  5
rating by Amy Yates
"Very friendly and knowledgeable staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Tad Tran State Farm Agent Chicago"
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Allen Zheng

January 3, 2025

5  out of  5
rating by Allen Zheng
"vera is very helpful"
We responded:
"Hi Allen, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Vera; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Tad Tran State Farm Agent Chicago"
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Lucy Smith

January 2, 2025

5  out of  5
rating by Lucy Smith
"professional team. Outstanding customer service ! They make finding the right coverage easy and hassle-free. Highly recommend this company for all your insurance needs"
We responded:
"Hey Lucy, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Tad "
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Elizabeth Mary Rose

January 2, 2025

5  out of  5
rating by Elizabeth Mary Rose
"Staffs are nice and patient. My family always go there to get help with insurance inquiries."
We responded:
"Hi Elizabth, Thank you for taking the time to leave us a 5-Star Review! Appreciate your loyalty and allowing us to continue to help you and your family! -Tad "
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Jay Jiang

January 1, 2025

5  out of  5
rating by Jay Jiang
"I had a fantastic experience with StateFarm Chinatown. I went upstairs and bought a car insurance with decent value packages. Loved their service. Especially Tad, with amazing customer service helped me out. I will be coming back soon. 🤩👌🏻"
We responded:
"Hey Jay, it was my pleasure to be able to help you! Thank you for trusting me to help you manage your insurance needs. Look forward to seeing you again! -Tad"
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Chen Yanming

December 28, 2024

5  out of  5
rating by Chen Yanming
"I got very good service with Tad Tran team. They are very friendly. They also speak Chinese, I’m not really good at English. Very helpful ☺️"
We responded:
"多謝你! Thank you for taking the time to leave a review. So happy to hear you had a good experience with us. Very gracious for your business! -Tad Tran State Farm Agent Chicago"
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Cindy Huang

December 28, 2024

5  out of  5
rating by Cindy Huang
"Great service, They are friendly and knowledgeable. Professional team!!!!!😊😊😊"
We responded:
"Hi Cindy, Thank you for taking the time to share your thoughts! We try our best so we greatly appreciate the kind words about our team 😊. If you ever have any questions or need assistance, we’re here to help! -Tad"
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Hailey Wagner

December 27, 2024

5  out of  5
rating by Hailey Wagner
"This place is very good, I don't understand insurance at all and they spoke me through it and now I understand a lot better about policies, they even called me back a week later to see if I was still sure about the policy I wanted and answered all my questions"
We responded:
"Hi Hailey, very thankful for your feedback! It’s our pleasure to assist you with your insurance needs and that you found value in our conversations. If there is anything else we can do to help, please let us know! -Tad"
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hauchun chan

December 27, 2024

5  out of  5
rating by hauchun chan
"Outstanding customer service ! The staff is friendly, knowledgeable, and always ready to help with any questions. They make finding the right coverage easy and hassle-free. A dependable and professional team that genuinely cares about their clients. Highly recommend this company for all your insurance needs!"
We responded:
"Hello Huachun, So happy to hear you had a good experience at our State Farm office! We do really care!!! We get to know our customers so we try our best to help when you need it. We're very thankful to have you as our customer! -Tad "
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Travis Tsui

December 26, 2024

5  out of  5
rating by Travis Tsui
"Excellent service and competitive auto quotes! The team is professional, responsive, and truly prioritizes customer needs. They made the process simple and stress-free, providing clear explanations and options. Highly recommend for anyone seeking reliable insurance with great rates and exceptional support."
We responded:
"Hey Travis, Thank you for taking the time to share your thoughts and the kind words! We greatly appreciate you and your business. If you ever have any questions or need assistance, we’re here to help! -Tad"
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JX H

December 25, 2024

5  out of  5
rating by JX H
"Friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Tad Tran State Farm Agent Chicago"
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Annie Liang

December 24, 2024

5  out of  5
rating by Annie Liang
"She’s the best insurance agent I ever met, friendly and patiently answered all my questions and gave suggestions to avoid potential risks! Loved her so much!"
We responded:
"Hey Annie, Thank you for your 5-star review! My State Farm team and I are so grateful for you and your continued support!! -Tad"
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xiaohua li

December 24, 2024

5  out of  5
rating by xiaohua li
"工作人员服务态度认真,有礼貌,很棒!"
We responded:
"Hi Xiaohua, Thank you for your 5-star review! Very glad you had a good experience with our office. Looking forward to helping you manage your insurance! -Tad"
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Soak Yuen

December 24, 2024

5  out of  5
rating by Soak Yuen
"Great services!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Tad Tran State Farm Agent Chicago"
Profile photo of Steven Yu

Steven Yu

December 24, 2024

5  out of  5
rating by Steven Yu
"I’ve had an excellent experience with State Farm. Their customer service is top-notch—friendly, knowledgeable, and always ready to assist. The claims process was smooth and hassle-free, with quick responses and clear communication throughout. Their competitive rates and customizable coverage options make them a standout choice. I feel confident knowing my car is protected with a reliable and trustworthy provider. Highly recommend to anyone looking for great car insurance!"
We responded:
"Hey Steven, Thank you for the kind words! We are so happy to hear of your experience and we look forward to continuing this same level of service you expect. -Tad"
Profile photo of Sio Lam Ng

Sio Lam Ng

December 20, 2024

5  out of  5
rating by Sio Lam Ng
"I had an excellent experience working with Vera and their team at State Farm. They were incredibly professional, friendly, and knowledgeable throughout the entire process. They took the time to explain all my options clearly and helped me choose the coverage that best fit my needs. What stood out most was their responsiveness—every question I had was answered promptly, and they made the whole process stress-free. They even helped me save money by bundling my auto and renters insurance. I truly felt like they had my best interests at heart. I highly recommend Vera and their team to anyone looking for reliable, personalized service!"
We responded:
"Hi Sio, thank you so much for taking the time to share your experience and kind words! I agree - Vera is amazing and we are so thankful for her. We are grateful for you and look forward to helping you manage your insurance accounts! -Tad"