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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chao YI RUAN

Chao YI RUAN

March 28, 2025

5  out of  5
rating by Chao YI RUAN
"Very helpful and friendly"
We responded:
"Hi Chao Yi, so grateful for your positive review! Appreciate you and your business! -Tad www.tadtran.com"
Profile photo of Haoyan Gu

Haoyan Gu

March 26, 2025

5  out of  5
rating by Haoyan Gu
"Ms Chu was amazing. She was kind, courteous and knowledgeable. She also tried hard to give me the best quote and the best price. I would highly recommend getting any insurance needs with her!"
We responded:
"Hi Haoyan, so glad to hear you had a great experience with our office and Ms. Chu. It's our pleasure to help you out and if you need anything else don't hesitate to reach out! -Tad www.tadtran.com"
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Baby Honey

March 20, 2025

5  out of  5
rating by Baby Honey
"Tad and his team are super helpful to assist me for the insurance needs! Tad got my auto, home and life insurance setup with affordable cost. Thank you!"
We responded:
"Thank you for trusting us to help you manage your insurance! You are too kind and please let us know if you ever need anything. -Tad www.tadtran.com"
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Huixue Guan

March 13, 2025

5  out of  5
rating by Huixue Guan
"The Chinatown agent service always timely and pleasant.Thank you so much for your excellent service!"
We responded:
"Hi Huixue, thank you so much for your review and kind words. We try our best to provide the service you deserve! -Tad www.tadtran.com"
Profile photo of Xu Zou

Xu Zou

March 11, 2025

5  out of  5
rating by Xu Zou
"Very nice thank you so much"
We responded:
"Hey Xu Zou, no - thank you so much for leaving this review! Just reach out to us if you need anything. -Tad www.tadtran.com"
Profile photo of Man Ling Lo

Man Ling Lo

March 6, 2025

5  out of  5
rating by Man Ling Lo
"Very helpful. Service was excellent."
We responded:
"Man Ling, appreciate the nice words about our office! Please reach out if you ever need anything. -Tad www.tadtran.com"
Profile photo of Antoni Kowalski

Antoni Kowalski

February 21, 2025

5  out of  5
rating by Antoni Kowalski
"I have excellent experience with Ms Christy Chu, she is so professional and very patient with me. I would definitely recommend her!!!"
We responded:
"Hi Antoni, appreciate you taking a time to share your experience with us. Christy is amazing and we are lucky to have her! I'll be sure to share the kind words with her. -Tad www.tadtran.com"
Profile photo of Keith Y

Keith Y

February 11, 2025

5  out of  5
rating by Keith Y
"Vera wong is an amazing agent. Help with everything needed for vehicle insurance."
We responded:
"Hey Keith! Thank you so much for the review. Great seeing you and reach out if you need anything else. -Tad"
Profile photo of Zeying Ruan

Zeying Ruan

February 10, 2025

5  out of  5
rating by Zeying Ruan
"Vera provided exceptional assistance with my insurance needs. She was highly professional and prioritized her clients’ best interests. I couldn’t be happier with the service I received. Highly recommend!"
We responded:
"Hi Zeying, thank you for taking the time to share your feedback! So glad you had a good experience with Vera and our office. I agree, she's awesome and grateful she's part of our team. Appreciate you and your business! -Tad"
Profile photo of Wei Zhang

Wei Zhang

February 10, 2025

5  out of  5
rating by Wei Zhang
"Agent is very helpful and knowledgeable. Would 100% recommend his service to others"
We responded:
"Hi Wei, thank you so much for the kind words and recommendation! Don't hesitate to call if you need anything else. -Tad"
Profile photo of VIC

VIC

February 8, 2025

5  out of  5
rating by VIC
"Tad and his team are very helpful and friendly, Mandy and all staffs are kind, helpful on the phone with me and my wife. Tad is knowledge, patient, professional, accommodating and able to provide all our insurance need, we enjoyed our visit here, we Highly recommend!"
We responded:
"VIC - appreciate you leaving this review and all the kind words! As a team we honestly care about our customers which is what I feel makes us different. Don't hesitate to reach out if you need anything else! -Tad"
Profile photo of Yixin Xia

Yixin Xia

February 7, 2025

5  out of  5
rating by Yixin Xia
"Professional, good team"
We responded:
"Yixin Xia - thank you for taking the time to leave a review. I appreciate you and your business! -Tad"
Profile photo of yan qi

yan qi

February 6, 2025

5  out of  5
rating by yan qi
"这里地工作人圆 真的很热情的帮助我 十分感谢"
We responded:
"Hi Yan Qi, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Tad"
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李远辉

February 3, 2025

5  out of  5
rating by 李远辉
"Great service. I will definitely recommend this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Tad "
Profile photo of Amy Yates

Amy Yates

January 30, 2025

5  out of  5
rating by Amy Yates
"Very friendly and knowledgeable staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Tad Tran State Farm Agent Chicago"
Profile photo of Allen Zheng

Allen Zheng

January 3, 2025

5  out of  5
rating by Allen Zheng
"vera is very helpful"
We responded:
"Hi Allen, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Vera; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Tad Tran State Farm Agent Chicago"
Profile photo of Lucy Smith

Lucy Smith

January 2, 2025

5  out of  5
rating by Lucy Smith
"professional team. Outstanding customer service ! They make finding the right coverage easy and hassle-free. Highly recommend this company for all your insurance needs"
We responded:
"Hey Lucy, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Tad "
Profile photo of Elizabeth Mary Rose

Elizabeth Mary Rose

January 2, 2025

5  out of  5
rating by Elizabeth Mary Rose
"Staffs are nice and patient. My family always go there to get help with insurance inquiries."
We responded:
"Hi Elizabth, Thank you for taking the time to leave us a 5-Star Review! Appreciate your loyalty and allowing us to continue to help you and your family! -Tad "
Profile photo of Jay Jiang

Jay Jiang

January 1, 2025

5  out of  5
rating by Jay Jiang
"I had a fantastic experience with StateFarm Chinatown. I went upstairs and bought a car insurance with decent value packages. Loved their service. Especially Tad, with amazing customer service helped me out. I will be coming back soon. 🤩👌🏻"
We responded:
"Hey Jay, it was my pleasure to be able to help you! Thank you for trusting me to help you manage your insurance needs. Look forward to seeing you again! -Tad"
Profile photo of Chen Yanming

Chen Yanming

December 28, 2024

5  out of  5
rating by Chen Yanming
"I got very good service with Tad Tran team. They are very friendly. They also speak Chinese, I’m not really good at English. Very helpful ☺️"
We responded:
"多謝你! Thank you for taking the time to leave a review. So happy to hear you had a good experience with us. Very gracious for your business! -Tad Tran State Farm Agent Chicago"
Profile photo of Cindy Huang

Cindy Huang

December 28, 2024

5  out of  5
rating by Cindy Huang
"Great service, They are friendly and knowledgeable. Professional team!!!!!😊😊😊"
We responded:
"Hi Cindy, Thank you for taking the time to share your thoughts! We try our best so we greatly appreciate the kind words about our team 😊. If you ever have any questions or need assistance, we’re here to help! -Tad"
Profile photo of Hailey Wagner

Hailey Wagner

December 27, 2024

5  out of  5
rating by Hailey Wagner
"This place is very good, I don't understand insurance at all and they spoke me through it and now I understand a lot better about policies, they even called me back a week later to see if I was still sure about the policy I wanted and answered all my questions"
We responded:
"Hi Hailey, very thankful for your feedback! It’s our pleasure to assist you with your insurance needs and that you found value in our conversations. If there is anything else we can do to help, please let us know! -Tad"
Profile photo of hauchun chan

hauchun chan

December 27, 2024

5  out of  5
rating by hauchun chan
"Outstanding customer service ! The staff is friendly, knowledgeable, and always ready to help with any questions. They make finding the right coverage easy and hassle-free. A dependable and professional team that genuinely cares about their clients. Highly recommend this company for all your insurance needs!"
We responded:
"Hello Huachun, So happy to hear you had a good experience at our State Farm office! We do really care!!! We get to know our customers so we try our best to help when you need it. We're very thankful to have you as our customer! -Tad "
Profile photo of Travis Tsui

Travis Tsui

December 26, 2024

5  out of  5
rating by Travis Tsui
"Excellent service and competitive auto quotes! The team is professional, responsive, and truly prioritizes customer needs. They made the process simple and stress-free, providing clear explanations and options. Highly recommend for anyone seeking reliable insurance with great rates and exceptional support."
We responded:
"Hey Travis, Thank you for taking the time to share your thoughts and the kind words! We greatly appreciate you and your business. If you ever have any questions or need assistance, we’re here to help! -Tad"
Profile photo of JX H

JX H

December 25, 2024

5  out of  5
rating by JX H
"Friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Tad Tran State Farm Agent Chicago"