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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of chen huang

chen huang

November 20, 2024

5  out of  5
rating by chen huang
"Great service"
We responded:
"Hi Chen, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Tad Tran State Farm Agent Chicago"
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S Y

November 19, 2024

5  out of  5
rating by S Y
"Very knowledgable, and professional. Will refer her new customer"
We responded:
"Hey SY, thank you for the 5 star review. So glad you had a great experience with us and we are very gracious for the recommendation. It helps us connect with great customers such as yourself! -Tad Tran State Farm Agent Chicago"
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Janet Liu

November 18, 2024

5  out of  5
rating by Janet Liu
"I recommend Tad and his team members for your insurance needs. They are patient with care which help me to get covered properly. Excellent State Farm Agency in Chicago!"
We responded:
"Thank you for taking the time to share your experience with our office! It means a lot since we try our best to provide the best service to our customers. We look forward to continuing to helping you manage your insurance needs! -Tad Tran State Farm Agent Chicago"
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Li啊!来咯了我? Li!

November 11, 2024

5  out of  5
rating by Li啊!来咯了我? Li!
"Awesome assistances which I have received from Tran’s team! Great State Farm Insurance Agency in Chinatown, Chicago IL!"
We responded:
"Hey Li, we so appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Tad Tran State Farm Agent Chicago"
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Alex Li

November 1, 2024

5  out of  5
rating by Alex Li
"I was able to get the insurance I needed here. Everything was explained to me and my dad very well. They looked around at different coverage options to get us what we needed. We left very satisfied with the insurance we got."
We responded:
"Hi Alex, it was our pleasure to help out you and your dad. Thank you so much for taking the time to share your experience and trusting us to help you manage your insurance needs. Reach out if you need anything else! -Tad Tran State Farm Agent Chicago"
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Moukun Li

October 30, 2024

5  out of  5
rating by Moukun Li
"Good and friendly staffs, I always come here to get service."
We responded:
"Hi Moukun, we are very thankful for your feedback! It’s our pleasure to assist you with your insurance needs. -Tad Tran State Farm Agent Chicago"
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Lauren Johnson

October 23, 2024

5  out of  5
rating by Lauren Johnson
"good job!Miss Wong did a great job! Very efficient and professional."
We responded:
"Hey Lauren, We appreciate your review! We are delighted to know you had a great experience with Miss Wong. If you ever need any assistance in the future, please don’t hesitate to reach out. -Tad Tran State Farm Agent Chicago"
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Huannu Deng

October 21, 2024

5  out of  5
rating by Huannu Deng
"Great service! I 👍"
We responded:
"Hey Huannu, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Tad Tran State Farm Agent Chicago"
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zhenwen mei

October 16, 2024

5  out of  5
rating by zhenwen mei
"I love the location, very good."
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liu xiaoying

October 16, 2024

5  out of  5
rating by liu xiaoying
"Thank you to all the staffs here"
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CAO JIAN ZHANG

October 16, 2024

5  out of  5
rating by CAO JIAN ZHANG
"Good service, good location, good people"
We responded:
"Thank you very much Cao, for taking the time to leave a 5 Star review!! -Tad Tran State Farm Agent, Chicago IL"
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Tri Nguyen

October 15, 2024

5  out of  5
rating by Tri Nguyen
"I recently worked with Tad for both a life insurance policy and my car insurance, and I couldn’t be more impressed with his service! He is incredibly knowledgeable, kind, and patient—answering all of my questions thoroughly and making sure I understood all my options. Tad went above and beyond to ensure I had the best coverage to meet my needs, and I truly felt like I was in great hands. If you’re looking for a trustworthy and responsive insurance agent, I highly recommend Tad!"
We responded:
"Thank you Tri for all your kind words! It was a pleasure helping you out and getting to know you. This is what I love about my job, it's getting to meet great people just like yourself and helping them protect what's most important! -Tad Tran State Farm Agent, Chicago Illinois "
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Elena Chen

October 11, 2024

5  out of  5
rating by Elena Chen
"Vera 服务态度非常好,能帮我解决所有问题和疑问"
We responded:
"Thank you so much for your kind words, Elena! We're delighted to hear that you had a great experience with our service and that we were able to help you with all your questions and concerns. We strive to provide excellent customer service and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support! -Tad Tran State Farm Agent, Chicago Illinois"
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Jimmy Huang

October 8, 2024

5  out of  5
rating by Jimmy Huang
"Shout out to Vera, super friendly and helpful!"
We responded:
"Thank you for the positive feedback Jimmy! We try our very best to provide great service so thank you for sharing the positive experience you had with Vera. Appreciate you and reach out if you need anything else! -Tad Tran State Farm Insurance Agent, Chicago Illinois"
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William Zhu

September 26, 2024

5  out of  5
rating by William Zhu
"Great experience and service from the Chinatown office and staff. They were really friendly, helpful, and professional. They helped me get the policy I needed in record time and would definitely recommend them to my family and friends."
We responded:
"Thank you so much Mary, for taking the time to leave us a glowing review! We're thrilled to hear that you had a great experience with our Chinatown office and staff. It's always our goal to provide friendly, helpful, and professional service to all our customers. -Tad Tran State Farm Insurance Agent, Chicago Illinois "
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Catherine Chow

September 22, 2024

5  out of  5
rating by Catherine Chow
"The staff members of the agency are super helpful. They answer and solve my problems promptly. Thank you."
We responded:
"Thank you for the kind words Catherine! We greatly appreciate your positive feedback. We're glad to hear that our staff members have been helpful and prompt in addressing your needs. We're always here to assist you, so please don't hesitate to reach out if you have any further questions or concerns. -Tad Tran State Farm Insurance Agent, Chicago IL"
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hua Cheng

September 19, 2024

5  out of  5
rating by hua Cheng
"Good service, love this State Farm location in Chinatown, I will recommend to my friends and family."
We responded:
"Thank you Hua, for your review and for recommending our State Farm location in Chinatown! We're delighted to hear that you've had a positive experience with our services. We appreciate your support and are always here to assist you or anyone else you refer to us! - Tad Tran State Farm Insurance Agent, Chicago Illinois"
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Kyle Zeng

September 19, 2024

5  out of  5
rating by Kyle Zeng
"good service"
We responded:
"Thank you for the feedback Kyle! We strive to provide the best service possible to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. -Tad Tran State Farm Agent, Chicago Illinois "
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Terry Khuu

September 2, 2024

5  out of  5
rating by Terry Khuu
"Laura from State Farm was super responsive and was able to answer all of my questions. Thank you!"
We responded:
"Thank you for leaving a review, Terry! So happy to hear that Laura from our office was able to provide you with excellent service and address all of your questions. We take pride in our team's responsiveness and commitment to customer satisfaction. - Tad Tran State Farm Agent, Chicago Illinois"
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Janice Zeng

August 27, 2024

5  out of  5
rating by Janice Zeng
"This State Farm office location is so convenient for our Chineses. Our family been with this place many years. Especially Ms Huang always provides her best customer service for us, we love her so much!!"
We responded:
"Thank you for your wonderful review Janice! We're delighted to hear that our State Farm office location has been convenient for you and your family over the years. We greatly appreciate your loyalty and support. Ms. Huang is a valued part of our team and I'll make sure to pass along your kind words. - Tad Tran State Farm Insurance Agent, Chicago"
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J Z

August 26, 2024

5  out of  5
rating by J Z
"As always we have great support and service from Vera. She's been helping us for all our insurance needs for more than 10 years. She's very kind, patience and explains everything in details. We couldn't ask for more."
We responded:
"Thank you for taking the time to share your positive experience with us! We truly appreciate your long-standing trust in Vera and our office for over the past 10 years. She's a valued and important part of our team and happy to hear she has consistently provided great support and service to you. We will make sure to pass along your kind words to Vera. If you ever have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help! -Tad Tran State Farm Agent, Chicago IL"
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Joanne Luo

August 22, 2024

5  out of  5
rating by Joanne Luo
"Good location and good people ,would recommend to family and friends"
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jenice ruan

August 21, 2024

5  out of  5
rating by jenice ruan
"The State Farm at the Chinatown location has outstanding customer service. Laura is attentive and very helpful. I’m very impressed on how detailed she are with the policy and utilizing all their resources and knowledge to assist me with getting the best rate. I highly recommend them to anyone that is looking to renew their policy or need assistance with one."
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Yang Zhong

August 16, 2024

5  out of  5
rating by Yang Zhong
"nice service"
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RICHARD CHOW

August 16, 2024

5  out of  5
rating by RICHARD CHOW
"Very good service, Miss Lau has been very informative and professional. Than you !"