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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Khuu

September 2, 2024

5  out of  5
rating by Terry Khuu
"Laura from State Farm was super responsive and was able to answer all of my questions. Thank you!"
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Janice Zeng

August 27, 2024

5  out of  5
rating by Janice Zeng
"This State Farm office location is so convenient for our Chineses. Our family been with this place many years. Especially Ms Huang always provides her best customer service for us, we love her so much!!"
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J Z

August 26, 2024

5  out of  5
rating by J Z
"As always we have great support and service from Vera. She's been helping us for all our insurance needs for more than 10 years. She's very kind, patience and explains everything in details. We couldn't ask for more."
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Joanne Luo

August 22, 2024

5  out of  5
rating by Joanne Luo
"Good location and good people ,would recommend to family and friends"
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jenice ruan

August 21, 2024

5  out of  5
rating by jenice ruan
"The State Farm at the Chinatown location has outstanding customer service. Laura is attentive and very helpful. I’m very impressed on how detailed she are with the policy and utilizing all their resources and knowledge to assist me with getting the best rate. I highly recommend them to anyone that is looking to renew their policy or need assistance with one."
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Yang Zhong

August 16, 2024

5  out of  5
rating by Yang Zhong
"nice service"
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RICHARD CHOW

August 16, 2024

5  out of  5
rating by RICHARD CHOW
"Very good service, Miss Lau has been very informative and professional. Than you !"
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TianLin Cai

August 9, 2024

5  out of  5
rating by TianLin Cai
"Quick respond and excellent service! You can confirm with Tad for all the qualified discounts applied."
We responded:
"Was a pleasure talking with you TianLin! Looking forward to helping you manage your insurance accounts. "
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john wen

July 29, 2024

5  out of  5
rating by john wen
"Best agent I have ever had 😃"
We responded:
"Wow - thank you for the great comment and review John! I'll continue to make sure to be the best agent for you."
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Abby

July 28, 2024

5  out of  5
rating by Abby
"So so cool"
We responded:
"Thank you Abby. We think you are cool as well. 😎"
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Marvin Zhang

July 27, 2024

5  out of  5
rating by Marvin Zhang
"Great service and was a good experience"
We responded:
"Hi Marvin, thank you for giving us a 5 -star review and sharing your positive experience with us. We'll strive to continue to provide you with excellent service. Appreciate you!"
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Miley Zhang

July 27, 2024

5  out of  5
rating by Miley Zhang
"Excellent experience!"
We responded:
"Hey Miley - so happy to hear you had a great experience dealing with our office. Thank you for taking the time to leave us a review🙂"
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felix otis

July 25, 2024

5  out of  5
rating by felix otis
"I just renewed my renters contract and the service rep, was very Courteous, with Support."
We responded:
"Hello Felix, Appreciate you trusting us to continue managing your renters insurance. We will make sure we continue to provide you support with the courtesy and professionalism you deserve. Call us if you need anything else at 312-225-8311. -Tad"
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Ada Li

July 19, 2024

5  out of  5
rating by Ada Li
"I’ve been with State Farm for many years. They provide me with great customer services whenever I needed it. And they give me great recommendations with what I should cover for both auto and home policies. Highly recommend!"
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Angela Lan

July 19, 2024

5  out of  5
rating by Angela Lan
"The location is very convenient and the staff are friendly and helpful."
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Soak Yuen

July 18, 2024

5  out of  5
rating by Soak Yuen
"Great services!"
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Andy Mak

July 18, 2024

5  out of  5
rating by Andy Mak
"fast and efficient! excellent agent!"
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Kewen Deng

July 17, 2024

5  out of  5
rating by Kewen Deng
"Tad and his team offers great rate and services. Best insurance agency in Chinatown Chicago IL!"
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Jac

July 11, 2024

5  out of  5
rating by Jac
"I am very pleased with the help I got from this Insurance company. The worker named Vera was very patient, recommended the best deal for me, and answered all the questions I have. I’ll recommend this person to my friends and family if they need help in the future."
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秦西

July 10, 2024

5  out of  5
rating by 秦西
"團隊工作認真,服務態度極好!"
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Sarah Rogers

July 6, 2024

5  out of  5
rating by Sarah Rogers
"I had a very good experience with Tad. He made sure he got me a renter’s insurance that is affordable and was actively trying to help me find information and resources I need for my auto registration and documentation. Keep up the good work Tad."
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Eugene L

July 2, 2024

5  out of  5
rating by Eugene L
"Tad Tran recently took over the State Farm agency run by Mark Yun in Chicago Chinatown. As a customer for over 20 years with the same agent, I was concerned about the change however Tad did a great job reviewing my long standing policies with me to reevaluate the coverage and costs to fit my current risk profile. I love supporting businesses in the community I grew up in and really rooting for local businesses like Tad's State Farm agency and the people they employ."
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shuyi zhu

June 27, 2024

5  out of  5
rating by shuyi zhu
"非常耐心和友好!解释保险的保额非常的清晰易懂"
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Zhuo Hua Chen

June 27, 2024

5  out of  5
rating by Zhuo Hua Chen
"很好地幫你處理各項保險問題."
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Napa Yee

June 27, 2024

5  out of  5
rating by Napa Yee
"Tad is very patient to listen to my insurance need and help me on Auto, Home, Life insurance together with great rate! Thank you for being helpful! Great team in Chinatown Chicago IL"