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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allen Zheng

January 3, 2025

5  out of  5
rating by Allen Zheng
"vera is very helpful"
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Lucy Smith

January 2, 2025

5  out of  5
rating by Lucy Smith
"professional team. Outstanding customer service ! They make finding the right coverage easy and hassle-free. Highly recommend this company for all your insurance needs"
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Elizabeth Mary Rose

January 2, 2025

5  out of  5
rating by Elizabeth Mary Rose
"Staffs are nice and patient. My family always go there to get help with insurance inquiries."
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Jay Jiang

January 1, 2025

5  out of  5
rating by Jay Jiang
"I had a fantastic experience with StateFarm Chinatown. I went upstairs and bought a car insurance with decent value packages. Loved their service. Especially Tad, with amazing customer service helped me out. I will be coming back soon. 🤩👌🏻"
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Chen Yanming

December 28, 2024

5  out of  5
rating by Chen Yanming
"I got very good service with Tad Tran team. They are very friendly. They also speak Chinese, I’m not really good at English. Very helpful ☺️"
We responded:
"多謝你! Thank you for taking the time to leave a review. So happy to hear you had a good experience with us. Very gracious for your business! -Tad Tran State Farm Agent Chicago"
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Cindy Huang

December 28, 2024

5  out of  5
rating by Cindy Huang
"Great service, They are friendly and knowledgeable. Professional team!!!!!😊😊😊"
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Hailey Wagner

December 27, 2024

5  out of  5
rating by Hailey Wagner
"This place is very good, I don't understand insurance at all and they spoke me through it and now I understand a lot better about policies, they even called me back a week later to see if I was still sure about the policy I wanted and answered all my questions"
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hauchun chan

December 27, 2024

5  out of  5
rating by hauchun chan
"Outstanding customer service ! The staff is friendly, knowledgeable, and always ready to help with any questions. They make finding the right coverage easy and hassle-free. A dependable and professional team that genuinely cares about their clients. Highly recommend this company for all your insurance needs!"
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Travis Tsui

December 26, 2024

5  out of  5
rating by Travis Tsui
"Excellent service and competitive auto quotes! The team is professional, responsive, and truly prioritizes customer needs. They made the process simple and stress-free, providing clear explanations and options. Highly recommend for anyone seeking reliable insurance with great rates and exceptional support."
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JX H

December 25, 2024

5  out of  5
rating by JX H
"Friendly, knowledgeable, and always ready to tackle my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Tad Tran State Farm Agent Chicago"
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Annie Liang

December 24, 2024

5  out of  5
rating by Annie Liang
"She’s the best insurance agent I ever met, friendly and patiently answered all my questions and gave suggestions to avoid potential risks! Loved her so much!"
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xiaohua li

December 24, 2024

5  out of  5
rating by xiaohua li
"工作人员服务态度认真,有礼貌,很棒!"
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Soak Yuen

December 24, 2024

5  out of  5
rating by Soak Yuen
"Great services!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Tad Tran State Farm Agent Chicago"
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Steven Yu

December 24, 2024

5  out of  5
rating by Steven Yu
"I’ve had an excellent experience with State Farm. Their customer service is top-notch—friendly, knowledgeable, and always ready to assist. The claims process was smooth and hassle-free, with quick responses and clear communication throughout. Their competitive rates and customizable coverage options make them a standout choice. I feel confident knowing my car is protected with a reliable and trustworthy provider. Highly recommend to anyone looking for great car insurance!"
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Sio Lam Ng

December 20, 2024

5  out of  5
rating by Sio Lam Ng
"I had an excellent experience working with Vera and their team at State Farm. They were incredibly professional, friendly, and knowledgeable throughout the entire process. They took the time to explain all my options clearly and helped me choose the coverage that best fit my needs. What stood out most was their responsiveness—every question I had was answered promptly, and they made the whole process stress-free. They even helped me save money by bundling my auto and renters insurance. I truly felt like they had my best interests at heart. I highly recommend Vera and their team to anyone looking for reliable, personalized service!"
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Su Mei

December 20, 2024

5  out of  5
rating by Su Mei
"I had great service and excellent experience here. The people are very friendly and helpful. The best State Farm insurance agency in the Chinatown area."
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chen huang

November 20, 2024

5  out of  5
rating by chen huang
"Great service"
We responded:
"Hi Chen, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Tad Tran State Farm Agent Chicago"
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S Y

November 19, 2024

5  out of  5
rating by S Y
"Very knowledgable, and professional. Will refer her new customer"
We responded:
"Hey SY, thank you for the 5 star review. So glad you had a great experience with us and we are very gracious for the recommendation. It helps us connect with great customers such as yourself! -Tad Tran State Farm Agent Chicago"
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Janet Liu

November 18, 2024

5  out of  5
rating by Janet Liu
"I recommend Tad and his team members for your insurance needs. They are patient with care which help me to get covered properly. Excellent State Farm Agency in Chicago!"
We responded:
"Thank you for taking the time to share your experience with our office! It means a lot since we try our best to provide the best service to our customers. We look forward to continuing to helping you manage your insurance needs! -Tad Tran State Farm Agent Chicago"
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Li啊!来咯了我? Li!

November 11, 2024

5  out of  5
rating by Li啊!来咯了我? Li!
"Awesome assistances which I have received from Tran’s team! Great State Farm Insurance Agency in Chinatown, Chicago IL!"
We responded:
"Hey Li, we so appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Tad Tran State Farm Agent Chicago"
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Alex Li

November 1, 2024

5  out of  5
rating by Alex Li
"I was able to get the insurance I needed here. Everything was explained to me and my dad very well. They looked around at different coverage options to get us what we needed. We left very satisfied with the insurance we got."
We responded:
"Hi Alex, it was our pleasure to help out you and your dad. Thank you so much for taking the time to share your experience and trusting us to help you manage your insurance needs. Reach out if you need anything else! -Tad Tran State Farm Agent Chicago"
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Moukun Li

October 30, 2024

5  out of  5
rating by Moukun Li
"Good and friendly staffs, I always come here to get service."
We responded:
"Hi Moukun, we are very thankful for your feedback! It’s our pleasure to assist you with your insurance needs. -Tad Tran State Farm Agent Chicago"
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Lauren Johnson

October 23, 2024

5  out of  5
rating by Lauren Johnson
"good job!Miss Wong did a great job! Very efficient and professional."
We responded:
"Hey Lauren, We appreciate your review! We are delighted to know you had a great experience with Miss Wong. If you ever need any assistance in the future, please don’t hesitate to reach out. -Tad Tran State Farm Agent Chicago"
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Huannu Deng

October 21, 2024

5  out of  5
rating by Huannu Deng
"Great service! I 👍"
We responded:
"Hey Huannu, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Tad Tran State Farm Agent Chicago"
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zhenwen mei

October 16, 2024

5  out of  5
rating by zhenwen mei
"I love the location, very good."